For several months, we have been working with a charitable organization in the UK that provides services to seniors, especially those with serious health issues who live in acute-care residential communities. The organization, “Keeping In Touch” (KIT) www.kitorguk.com has a mission of empowering “Care Home” residents through easy access to email and the world wide web, providing better access to friends and family as well as to additional features such as games, hobbies, personal photograph collections and favorite websites. KIT’s patron is the ex-Director of The London School of Economics, Lord Anthony Giddens, a prominent sociologist, who has developed his political agenda - around the concept of ‘the third way’.
KIT has been placing computers in senior care homes for use by the residents on a trial basis. KIT’s corps of volunteers provide equipment set-up, training to the seniors and “high touch” customer care. KIT’s computers are high performing desktop machines with touch-screen, fingerprint reader, large format keyboard, and basic email service and Internet access. KIT’s intent is to reach a broader client base by expanding the capabilities of the computers, improving usability and enhancing security. After evaluating several options, KIT embraced BigScreenLive for their future initiatives and have made it their “standard.”
On September 7, 2009, KIT began to launch a series of 30 day pilot schemes in three Care Homes (with a total of 180 residents) and in a sheltered housing scheme with 220 residents. The results have been very positive – with excellent feedback from residents, family members and the care home staff. One of BigScreenLive’s founders and current directors, Cayce Roy, was in the UK recently on other business, but had the opportunity to meet KIT’s leaders. Given the motivation of the KIT leadership, the impact they have already made in a short period, and the potential they believe exists in the UK, Cayce described the experience as “inspiring.”
BigScreenLive and KIT are now formulating plans for a large scale rollout across care homes in the UK. Under this program, BigScreenLive will release a “localized” version of its software-as-a-service product for use exclusively in the UK — with British terminology, local news, validated British Internet sites, etc. The prospects for BigScreenLive to rapidly secure a significant new base of paying customers in the UK is extremely exciting.